Free shipping on all orders
Easy returns  within 30 days of delivery

At Naar Rug, we aim to provide a seamless shipping experience for our customers across the United States. Below, you’ll find the details of our shipping policy:

Shipping Coverage

  • Free Shipping: We offer free shipping on all orders within the contiguous United States.
  • Exclusions: At this time, we do not ship to Alaska, Hawaii or U.S. territories

Shipping Timeline

  • Standard shipping generally takes 1–5 business days for delivery after dispatch.
  • Oversized items or freight shipments may take additional time depending on the location and logistics provider.

For any shipping-related inquiries or concerns, please contact our support team. We’re here to assist you every step of the way!

At Naar Rug, customer satisfaction is our priority, and we want you to feel confident in your purchase. Below, you’ll find the details of our return policy to ensure a smooth and hassle-free experience.

Return Window

We accept returns within 30 days of delivery for most of our products.

Return Process

Shipping Costs: If a return shipping fee applies, the cost will be communicated during the return process.

Shipping Method: Returns can be arranged through various carriers. However, if customers choose to use a carrier other than our logistics partner, they must provide the tracking number.

For any questions or concerns about your return, please contact our customer support team. We’re here to help!