At Naar Rugs, we are committed to safeguarding your privacy. This Privacy Policy outlines our practices for collecting, using, and sharing your Personal Data when you visit our website, use our services, or engage with our content (collectively referred to as the "Services")
By accessing or using any of our Services, you acknowledge and agree to the practices described in this Privacy Policy. Your trust is important to us, and we are dedicated to ensuring that your personal information is handled securely and responsibly.
What Personal Data We Collect and Why We Collect It?
While visiting our website, we collect various data to enhance your shopping experience:
Products you’ve viewed: We use this information to show you products you've recently viewed.
Location, IP address, and browser type: This helps us estimate taxes and shipping costs.
Shipping address: Required for shipping your order and providing an estimate before purchase.
When you make a purchase, we request the following details to complete your order:
Personal Information: Name, billing and shipping address, email address, phone number, credit card details, and optional account information (e.g., username and password).We use this information for:
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Processing your order and payment
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Sending account and order-related updates
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Addressing your requests, refunds, and complaints
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Preventing fraud
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Setting up and managing your account
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Complying with legal obligations (e.g., tax calculations)
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Marketing communications (if you opt-in)
We also track:
Wishlist items: To show your favorites and create targeted campaigns.
Account data: For future convenience in checkouts.
We store personal information for as long as necessary for its intended purposes, such as for tax or accounting purposes (usually up to 3 months).
Comments and Media
When visitors leave comments on our site, we collect the data displayed in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.
Cookies
We use cookies to track cart contents, user preferences, and login sessions. These cookies may last from a few days to a year, depending on their purpose (e.g., login cookies last two days, screen options cookies for one year).
You may opt-in to save your details for future comments. We also set cookies for login sessions and to improve your browsing experience.
Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images). These websites may collect data, use cookies, and track your interactions with the embedded content.
Payments
We use [Payment Processor] (e.g., Paypal) for payment processing. Your payment data is passed securely to [Payment Processor] as per their privacy policy, which you can review on their website.
Who Has Access to Your Data
Our team members, such as Administrators and Shop Managers, have access to:
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Order information (e.g., purchased products, shipping details)
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Customer information (e.g., name, email, shipping details)
This access is necessary for processing orders, refunds, and customer support.
Data Retention
Your comments and their metadata are retained indefinitely. For registered users, we store personal information in their user profiles. You can access, edit, or delete your personal data at any time, except for your username.
Your Rights Over Your Data
You have the right to request an exported file of the personal data we hold about you. You can also request that we erase any personal data, with the exception of information we are legally required to retain.
What We Share with Others
We share necessary information with third-party providers that help us manage our website and provide services (e.g., Google Site Kit, Klaviyo, ShipStation, Paypal). Comments may be checked by an automated spam detection service.
Incident Response
In case of a data breach, we will notify affected individuals and take necessary actions to mitigate any impact.
How We Protect Your Data
We implement industry-standard security practices to protect your data. Payment information is encrypted with SSL technology and stored securely. While no method of transmission is 100% secure, we follow PCI-DSS compliance and other relevant industry standards.
Get in Touch
If you wish to access, amend, or delete any personal data, file a complaint, or request more information, please contact our Data Protection Officer at:
Email: info@naarrug.com
Phone number: (+1) 346-758-7529
Address: DECART RUG INC.10600 Corporate Dr. Stafford, TX 77477 US
Thank you for trusting Naar Rugs with your personal information.